Important Upcoming NAB International Transaction Fee change
From 1 November 2024, the NAB International Transaction Fee will increase from 3% to 3.5% of the converted AUD amount of single and multi-currency international transactions.
This will apply to all international transactions posted to your account on or after 1 November 2024 using a NAB Visa Debit Card, NAB Debit Card or NAB Credit Card which may include transactions made prior to 1 Nov. This fee also applies to transactions made using any NAB Credit Card or Business Visa Debit Card linked to a personal transaction account.
The international transaction fee doesn’t apply to purchases made using a NAB Platinum Visa Debit Card, NAB StraightUp Card, NAB Rewards Signature Card or NAB Visa One Fee-Free Card.
Upcoming change to how you can access information about our credit fees and charges
From 1 November 2024, you can access the credit fees and charges for the NAB personal credit cards, personal loans, home loans and lines of credit separately on nab.com.au.
Personal banking fees
NAB has a proud track record in making banking fairer for all Australians. Our approach to fees and charges is based on the following guiding principles:
- Value - fair fees and charges that deliver competitive value to our customers.
- Choice and Access - products and services that provide flexibility and choice in how and when customers bank with us.
- Simplicity and Transparency - simpler and fewer fees that are well understood by our customers and bankers.
Contents
A guide to fees and charges - personal banking fees
What's in this guide?
This guide covers the fees that may apply for a range of our personal accounts and services. It only applies to NAB branded products and services unless we have specifically advised you otherwise. You can use this guide to identify which fees may apply to you and ways you may reduce or avoid these fees.
Section 1 details the fee structure for NAB Transaction and Savings accounts and NAB Visa Debit card.
Section 2 details the fee structure for service fees.
Sections 3-6 cover the remaining fees which could apply to your account including fees relating to loans and lending, and government taxes and charges. We pass on government charges and taxes to customers at the time they are payable. These taxes may change at any time.
There is a separate fees and charges guide for business banking products.
How this guide fits with other documents
This document forms part of the terms and conditions for these products, along with the other documents detailed below:
Documents that make up the Terms and Conditions for this product, along with this document | |
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NAB Personal Transaction and Savings Products | Documents that make up the Terms and Conditions for this product, along with this document
|
NAB Internet Banking | Documents that make up the Terms and Conditions for this product, along with this document NAB Internet Banking terms and conditions |
NAB Telephone Banking | Documents that make up the Terms and Conditions for this product, along with this document NAB Telephone Banking terms and conditions |
NAB Electronic Banking (card based) | Documents that make up the Terms and Conditions for this product, along with this document NAB Electronic Banking (card based) terms and conditions |
NAB Cash Manager | Documents that make up the Terms and Conditions for this product, along with this document
|
If you haven't already received a copy of each of these items for your product, please let us know.
Any questions?
If you have any questions simply visit your nearest NAB branch or phone us on 13 22 65, 7 days a week.
Section 1 - NAB Transaction and Savings Accounts
NAB Transaction and Savings Accounts - Fee Summary Table
Package Benefits
NAB Portfolio Facility/NAB Private Portfolio Facility: A Portfolio/Private Portfolio Facility and linked sub accounts are exempt from service and transaction fees.
Non-NAB ATM: Fees may apply to transactions at ATMs operated by other ATM networks.
NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1 | |
---|---|
ATM cash withdrawal2 | NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1
$5 per withdrawal3
|
Balance enquiry2 | NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card1 $1 per enquiry3 |
1For transactions with a NAB Credit card accessing linked transaction account.
2These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.
3Includes a Visa scheme fee charged to NAB and on charged to you.
International transactions
International transactions refer to using your card overseas including overseas ATM cash withdrawals or, using your account in Australia but the goods or service provider (commonly referred to as a ‘merchant’), financial institution or entity processing the transaction is located outside Australia.
International transactions are either:
– Single-currency international transaction: where the transaction is made in Australian dollars (AUD)
– Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD)
International Transaction Fee1,2,3 | Single currency transaction – 3% of the Australian dollar amount when the international transaction is charged to your account Multi-currency transaction – 3% of the Australian dollar amount when the international transaction is charged to your account |
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Overseas operators may charge you a separate fee to use their ATMs.
1 These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.
2 Includes a Visa scheme fee charged to NAB and on charged to you. This fee is calculated on the converted AUD amount shown on your statement.
3 The International Transaction Fee will not apply to purchase transactions with a NAB Platinum Visa Debit card.
Transaction verification
Less than 1 year since transaction | $2.50 per item (minimum $10) |
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1 year or more since transaction | $5 per item (minimum $20) |
Cheques
Bank cheques
Issue fee | $12 per cheque |
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Replacement fee | $20 per cheque |
Repurchase fee | $20 per cheque |
Cashing of cheques
Customer | Non-Customer | |
---|---|---|
NAB cheque | Customer $0 |
Non-Customer $51 |
Non-bank financial institution cheque cashed by member | Customer $3 |
Non-Customer $3 |
1 Fee is not charged if cheque is cashed at home branch.
Deposit books
Multicopy or agency credit | $5 per item |
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Section 3 – Credit card accounts
Credit Card Annual Fees
Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.
Credit Card Annual Fees
NAB Rewards Signature Card2 | Not applicable |
---|---|
NAB Rewards Platinum Card |
$195 p.a. |
NAB Low Fee Platinum Card1 | $90 p.a. |
NAB Low Fee Card | $30 p.a. |
NAB Low Rate Card | $59 p.a. |
NAB Qantas Rewards Signature Card | $420 p.a. |
NAB Qantas Rewards Premium Card | $295 p.a. |
NAB StraightUp Card2 | Not applicable |
NAB Velocity Rewards Premium Card1 | $150 p.a. |
NAB Velocity Rewards Card1 | $95 p.a. |
NAB flybuys Rewards Card1 | $95 p.a. |
NAB Rewards Classic Card | $95 p.a. |
NAB Qantas Rewards Card1 | $95 p.a. |
NAB Qantas Plus Card1 | $195 p.a. |
NAB Visa Mini1 | $40 p.a. |
NAB Low Rate Platinum Card1 | $100 p.a. |
NAB Low Rate Platinum Card1 (Previously ‘NAB Low Rate Premium Card’) |
$59 p.a. |
NAB Premium Card1 | $90 p.a. |
NAB Visa One | $30 p.a. |
NAB Visa One Fee-Free1 | Nil |
1 Product not for sale.
2 A monthly fee applies to the NAB Rewards Signature Card and the NAB StraightUp Card – see below.
The annual fee is waived for cards included in a NAB Tailored Home Loan Package1, NAB Choice Package1, Private Tailored Package, NAB Introductory Rate Home Loan1, Homeowner’s Package1, Portfolio Package and Private Portfolio Package for the life of the Package.
When a package is cancelled/terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.
The following cards included in NAB Shareholder’s Benefit will have the credit card annual fee waived: NAB Rewards Classic Card, NAB Rewards Platinum Card, NAB Low Fee Card, NAB Low Fee Platinum Card, NAB Qantas Rewards Card, NAB Qantas Rewards Premium Card, NAB Velocity Rewards Card, NAB Velocity Rewards Premium Card and NAB flybuys Rewards Card.
1 Not for sale.
NAB Rewards Signature Card | $24 per month |
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NAB StraightUp Card - credit limit is $1,000 | $10 per month |
NAB StraightUp Card - credit limit is between $1,001 and $2,000 | $20 per month |
NAB StraightUp Card - credit limit is between $2,001 and $3,000 | $30 per month |
For the ‘NAB StraightUp Card’, the monthly credit fee will not be payable where there is no amount owing and the card has not been used during the relevant statement period.
For the 'NAB Rewards Signature Card', the monthly fee will be reversed when you spend $5,000 or more in a statement period.
NAB International Transaction Fee
The following NAB International Transaction Fees apply to all credit card accounts, except NAB Visa One Fee-Free, NAB Rewards Signature Card and the NAB StraightUp Card.
International transactions are transactions where the merchant, financial institution, or entity processing the transaction is located outside Australia. These transactions are either:
Single-currency international transaction: where the transaction is made in Australian dollars (AUD).
Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD).
Visa Card Scheme
Transaction Type | NAB International Transaction Fee1 |
---|---|
Single-currency | 3% |
Multi-currency | 3% |
1 The NAB International Transaction Fee includes a fee charged by the Card Scheme to NAB (and on charged by NAB to you), calculated on the converted AUD amount shown on your statement.
Cash Advance Fees
Cash Advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.
Note: Cash advances aren’t allowed on the NAB StraightUp Card.
For Cash Advances you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.
For Cash Advance transactions if after NAB posts the Cash Advance transaction and any other purchases or payments for that processing day, the balance of the account is in credit, the Cash Advance fee will not be charged.
Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.
Cash Advance amount | Minimum fee | |
---|---|---|
All channels | Cash Advance amount 3% |
Minimum fee $3.00 |
Note: In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.
You may be charged by the ATM owner where you make a cash advance using an ATM in Australia that doesn’t belong to NAB.
Late Payment Fee
$15 - Debited monthly (if applicable) on or after the day when an amount that is due for payment is not paid on or before its due date, if the balance of the account is $50 or more at the time the fee is debited.1
1 Both the NAB StraightUp Card and the NAB Visa One Fee-Free are exempt from the Late Payment Fee.
Section 4 – Loans, overdrafts and lending facilities
Before entering into a loan, an overdraft or a lending facility, we will advise you of the interest rate, fees, and terms & conditions applicable to your loan, including how and when interest rates and fees are charged.
Interest rates and fees are subject to change. You can visit nab.com.au to view the current rates and fees for NAB loan products or call us on 13 22 65.
Personal loans
An application fee is charged when the loan is established, and loan service fees apply during the term of the loan.
To view current fees for NAB Personal Loans, you can visit nab.com.au or call us on 13 22 65.
Overdraft Facilities
NAB Personal Overdraft Line Fee (formerly Overdraft Line Fee)
Fee is based on approved overdraft limit and is debited to account on the first business day of March and the first business day of September.
Up to $5,000 | $35 each whole six month period |
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$5,001 - $10,000 | $70 each whole six month period |
$10,001 - $20,000 | $80 each whole six month period |
$20,001 - $30,000 | $140 each whole six month period |
$30,001 - $40,000 | $190 each whole six month period |
$40,001 - $60,000 | $290 each whole six month period |
$60,001 - $80,000 | $400 each whole six month period |
$80,001 - $125,000 | $500 each whole six month period |
Over $125,000 | 0.40% (minimum $500) each whole six month period |
Application Fee1 | $600 |
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Facility Fee (for NAB FlexiPlus Mortgage2) |
$250 p.a. |
- For the NAB Tailored Home Loan and loans included in a Package there is no Application Fee or Facility Fee. An application fee applies for other loan products and you may need to pay a further application fee if you are applying for more than 3 loans at once.
- Where you use an account to operate a NAB FlexiPlus Mortgage Facility, it is known as a NAB FlexiPlus Mortgage Account and no Monthly Account Service Fee applies to that account.
Loan Service Fee
The Loan Service Fee is $8 per month.
There are no Loan Service Fees for:
- Loans included in a Package
- NAB FlexiPlus Mortgage
- NAB Base Variable Rate Home Loan
Rate Lock Fee
Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days. The fee is available on request.
Economic costs for fixed rate loans
Economic costs for fixed rate loans are NAB’s reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early.
Documentation Services
Document preparation and production
Mortgage Discharge Fee Includes preparation of discharge, attending settlement and lodgement of documents where applicable |
$350 |
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Production of documents To permit registration by other parties |
$150 |
Company/Business name searches
Company name search | $40 per search (inclusive of Registrar's Fee) |
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Business name search | $40 per search (inclusive of Registrar's Fee) |
International Payments
Outward
International cheques/drafts - issued
Refund and Repurchase | $201 |
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1 Any overseas bank charges incurred will be charged to the customer.
International money transfers - sent
International money transfer via NAB Internet Banking (in foreign currency) | $02 |
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International money transfer via NAB Internet Banking (in Australian dollars) | $302 |
Banker assisted | $30 |
Requested by email or fax Email and fax written instructions will only be acted on where Email/Fax Authority is held |
$35 |
Request for cancellation of international money transfer Any cancellation request will be subject to the agreement of the beneficiary, whether that beneficiary is the intended beneficiary or not |
$201 |
1 Any overseas bank charges incurred will be charged to the customer.
2 In most cases, NAB will pay overseas bank charges on your behalf. However, in some instances beyond NAB’s control, overseas banks will directly deduct these overseas bank charges from the money you send instead.
Inward
International cheques/drafts - received
Dishonour of overseas cheques | $301 |
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1 Any overseas bank charges incurred will be charged to the customer.
International transfers - received
Overseas parties that direct a payment to NAB may charge NAB a commission in respect of these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid. In some cases, the sending party may instruct NAB to charge our fee to them. Where NAB does this, NAB will not charge the payment beneficiary and may charge the sending bank a higher amount than set out below.
Transfers to NAB in Australian or overseas currency
Deposited to NAB account | Up to $15 |
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Deposited to non-NAB account (NAB acting as intermediary) | Up to $30 |
Transfer of overseas currency received by NAB and transferred to another bank unconverted, or transfers of Australian currency received by NAB and transferred to an offshore bank | Up to $35 |
Other
Enquiries regarding payment (international cheques/drafts and international money transfers)
NAB does not charge a fee for general enquiries or investigations, at a customer request, that require messaging to/from an overseas or correspondent bank. However, any overseas bank charges incurred will be charged to the customer.
NAB Foreign Currency Account
Foreign currency account fees
Intra account transfers | $30 Banker assisted |
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Foreign currency holding fee | A fee may be charged on large balances in currencies where the account balance is more than the threshold amount set by NAB. The relevant fee and threshold amounts over which the fee is charged can be found on NAB’s website. The threshold amounts and currencies may change as market conditions change. |
Other Banking Services
Bank Guarantee (also known as Guarantee by Bank)
Issuing fee | Available on application |
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Service fee/half-yearly fee | Available on application |
Foreign currency bank guarantee fees | Available on application |
Certificates1
Certificate types | Fee |
|
Each certificate at an hourly rate of $90 per hour (minimum $70 per certificate) |
Note: Charge will apply whether documents are held as security or otherwise, and for confirmation of previous certificates.
1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies.
Credit transfers
Customer | Non-Customer | |
---|---|---|
Transfers to other bank | Customer $5 |
Non-Customer $5 |
Plus cash handling fee | Customer $0 |
Non-Customer 1.50% on total cash amount |
Encashment/Negotiation advices
Fee | $20 per advice. Free for accounts without cheque access. |
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Legal fees
Fees incurred with external lawyers may be at your cost.
Miscellaneous services1
Charge rate for services not otherwise provided for in this guide. | $90 per hour (minimum $70) |
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1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies.
Real Time Gross Settlement (RTGS) – Domestic Telegraphic Transfer
Fee | $35 |
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Section 6 – Government taxes
Goods and Services Tax (GST)
The 'GST Clause' below applies to any fees and charges in this guide that are subject to GST but are not expressed to be 'GST inclusive'. NAB reserves the right to apply the 'GST Clause' to all fees in this guide if there is a change to the GST rate or to whether or how GST applies to a service identified in this guide.
GST Clause
If NAB is liable to pay GST or any similar tax on a supply made in connection with a service referred to in this guide, then the Customer agrees to promptly on demand pay NAB an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.
Definition of GST
'GST' a Goods and Services Tax or any similar tax imposed in Australia
General advice warning
The products covered by this fees guide are issued by National Australia Bank Limited (NAB).
Any advice in this guide has been prepared without taking into account your objectives, financial situation and needs. Before acting on any such advice, you should consider whether it is appropriate for your circumstances.
You should also consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding the products covered in this guide.
For more information call 13 22 65, 7 days a week, visit us at nab.com.au or ask at your local branch.
Help for people with hearing or speech communication difficulties. Contact us on13 22 65 through the National Relay Service.
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