Alan Machet is the CEO of the Citi Consumer Business of National Australia Bank (NAB) and has been in the role since the acquisition of the Citi Consumer Business on 1 June 2022.
Since the move to NAB, a central focus for Alan has been the successful integration of the Citi Consumer Business into NAB – both for colleagues and customers. As part of this he has successfully continued growing the business while supporting the integration of the Citi mortgages, deposits, wealth businesses and customers into the NAB business, while delivering substantial improvements in the Net Promoter Score of Citi customers. Of particular focus has been the continued investment and growth of Citi (now NAB’s) white label consumer finance business, including partnerships with Qantas, Coles, Virgin Money, Suncorp, BOQ and Kogan, as well as the development of new partnerships for the bank.
Prior to NAB’s acquisition of the business, Alan was the CEO of Citi’s Consumer Business in Australia from 2017. Alan joined Citi in 2013 as Managing Director, Head of Cards and Loans Australia, where he was responsible for the Australian Cards and Consumer Loans businesses, including Citi proprietary cards, partner branded cards, Ready Credit, Diners Club Australia and Citi merchant services.
Prior to joining Citi, Alan led significant consumer businesses at Macquarie Bank and Westpac Banking Corporation. He emigrated to Australia in 2004 from South Africa, where he worked for the Standard Bank.
Alan holds an MBA and MSc in Engineering from the University of the Witwatersrand in Johannesburg.