Call Business Assist about a missed payment

For small business and commercial cards within Australia.

1300 881 661

Monday to Friday, 8:00am - 6:00pm (AEST/ADST)

Call Business Customer Care to apply for financial hardship assistance

For small business within Australia.

1300 961 577

Monday to Friday, 8:00am to 5:00pm (AEST/AEDT)

How to apply

There are several ways to get financial hardship assistance:

Information about financial hardship

Visit your nearest branch

Customers with Business Lending

If you are a business customer and have been contacted by our NAB Assist Business Solutions team, please get in touch.  

Call Business Solutions

For customers with business lending

Monday to Friday, 8:00am – 5:00pm (AEST/AEDT)

Within Australia: ​1300 392 545

Other helpful information

Using our business financial health check tool

Identifying potential issues and determining how to fix them.

Managing cash flow and avoiding bad debt in business

Discover ways to put debt management procedures and policies in place to protect your business and create a healthy cash flow.

Difficulty making business loan repayments?

If you think you might miss a payment, or believe you’re in financial difficulty, there are ways we can help.

Important information