Ways to get help and support

Find the help you need by visiting our help and support section. 

If you need to talk to someone on the phone, select a business banking area below to find a telephone number for your enquiry.

Products and services

Business loans and finance

Contact a specialist in business loans, overdrafts and unsecured lending.

Business credit and debit cards

Enquiries relating to business credit cards, commercial cards or Visa business debit cards.

Business vehicle and equipment finance

Connect with a NAB vehicle and equipment finance specialist.

Merchant solutions and support

Helpful resources for NAB Merchant Solutions and the NAB Merchant Service Centre.

Online banking

Get support related to internet banking, NAB Connect and telephone banking.

Industry specific banking

NAB Health, HICAPS and Medfin

Assistance for customers in the healthcare industry.

Agribusiness

Assistance with enquiries relating to farming and agribusiness.

Indigenous business banking

Contact details for specialised banking services for Indigenous businesses and community organisations.

School, childcare and university banking specialists contacts

Contact details for a business banking specialist in your area.

Trade and Working Capital contacts

NAB can assist you in managing the complexities of overseas and domestic trade. Contact any of our offices in Australia.

Business online banking help and support

NAB Connect help

Browse our NAB Connect support guides to give you total control over your business banking.

How to use NAB online banking

Learn how to do simple banking tasks online using NAB Internet Banking or the NAB app.

More banking support services

Find information about submitting feedback and complaints, online security and our identification processes for customers.

NAB Security

Learn how to stay safe online with our security tips or contact us to report fraud and scams.

Financial hardship

About to miss a payment or in financial hardship? View contacts and information to help your business.

Online security for business

Learn how to protect your business and customers from scams, fraud and cyber-attacks.

Customer Due Diligence

Get help with any questions you might have about NAB's identification process for individual and non-individual customers.

Important information