Accessing your cards benefits
Here’s how to view the benefits that are specific to your card in the NAB app or NAB Internet Banking.
NAB app:
1. Log into the NAB app.
2. Go to Cards and select your credit card.
3. Select Features and benefits.
NAB Internet Banking:
1. Log into NAB Internet Banking.
2. Go to Cards and select your credit card.
3. Select Card benefits.
Advantages of a credit card
There’s more to your NAB credit card than just making purchases. There are a range of features that you might not know about. Here we’ll run through a few for you.
Interest-free days on purchases
To maximise your interest-free days on purchases, you need to understand how to avoid credit card interest. Your NAB credit card comes with an interest-free period of “up to 44 days” (most of our cards) or “up to 55 days” (NAB Low Rate Card only). These periods run from the start of your statement cycle to your statement’s due date.
Adding an additional card
You can add an additional cardholder to most NAB credit card accounts for no extra charge. The NAB StraightUp Card doesn’t allow an additional cardholder.
Adding an additional cardholder is a great way to manage your expenses with a single bill.
An additional cardholder gets a card and PIN that gives them access to your credit card account, and any other accounts that you’ve linked to it. As the primary cardholder, you’re responsible for all use of the account, including transactions made by the additional cardholder.
If you have a NAB Rewards credit card, any spend made by an additional card holder counts towards your ability to earn rewards points.
Apply using the NAB app or NAB Internet Banking.
Earn rewards points on purchases
Learn how credit cards rewards points work
NAB Rewards credit cards
If you have a NAB Rewards credit card, you can earn points on your everyday purchases. You can redeem these points for travel, a range of merchandise, gift cards, banking rewards, charity giving or transfer your points to a selection of airline loyalty programs (applicable rewards terms and conditions apply to points earn and redemption).
Find out more about the NAB Rewards program.
Access the NAB Rewards store, opens in new window.
NAB Qantas Rewards credit cards
With Qantas rewards * * you can earn points on your everyday purchases. You can redeem these points for flights, accommodation, car hire and a range of merchandise (applicable rewards terms and conditions apply when earning points and redeeming them).
Get protected with complimentary insurances
If you have a signature, platinum or premium credit card, you'll enjoy complimentary insurances on eligible purchases made on your eligible credit card.
Complimentary insurances:
- International travel insurance
- Domestic travel insurance
- Rental vehicle excess insurance in Australia
- Purchase protection insurance
- Extended warranty insurance
Any classic or standard cardholders (excluding NAB Low Rate) enjoy complimentary purchase protection insurance on eligible purchases made on their eligible credit card.
Please see the Important Information section about changes to these complimentary insurances effective 1 November 2023.
Complimentary mobile phone insurance
If you have a NAB Rewards Signature Card, you’ll receive complimentary mobile phone insurance covering accidental damage and theft.
Enjoy our Concierge Service
The NAB Concierge Service is a complimentary travel and lifestyle service available from anywhere in the world, 24 hours a day, seven days a week .
It’s available for all signature, platinum and premium credit cardholders.
Special entertainment access
Access special offers on shows, events, experiences and movies from Visa Entertainment, opens in new window.
You can also access hundreds of deals, discounts and privileges with Visa Premium Access, opens in new window (if you have a signature, platinum or premium credit card).
Feel secure with extra features
Visa Secure
You needn’t be nervous when shopping online. Visa Secure is an extra layer of security for online purchases. It provides an extra layer of validation to help protect against unauthorised transactions.
During the transaction, NAB may send you one-time passcodes via your NAB app or SMS for Internet Banking transactions and password resets. Once successfully authenticated, you can proceed with your purchase transaction. The information you provide is used by NAB to verify your identity and is not made available to the retailer.
Emergency travel assistance from Visa
We’re here for you 24/7 with Visa Global customer assistance services, opens in new window.
Other related articles
How to avoid paying credit card interest
Learn how interest on your card works, and ways to avoid paying it.
Why you should avoid exceeding your credit card limit
Find out what happens if you go over your credit card limit.
Common credit card fees and ways to avoid them
Understand the different types of fees and ways to avoid paying them.
Related products and services
NAB Rewards Signature Credit Card
Apply today to take advantage of earning bonus points and enjoying other great rewards.
NAB Qantas Rewards Signature Card
Apply today to take advantage of earning bonus Qantas Points and enjoying other great rewards.
NAB Low Rate Card
Our low rate credit cards can give you the peace of mind that comes with a low interest rate.
NAB Low Fee Card
Enjoy our lowest annual card fee of only $30, so you can save your cash for the things you love.
NAB Rewards Platinum Credit Card
Redeem NAB Rewards Points for a wide range in our NAB Rewards Store. Plus, enjoy complimentary insurances and Personal Concierge.
NAB Qantas Rewards Premium Credit Card
Apply today for a rewards card that offers platinum services and and an opportunity to earn bonus Qantas Points.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Terms and Conditions
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
Credit cards issued by National Australia Bank Limited.