What happens if you go over your credit card limit?
We won’t charge you a fee, but it can still work against you
For starters, being over your credit card limit could mean we decline any new transactions. This might include automatic payments or direct debts, like gym memberships or online streaming subscriptions.
The sooner you pay off your credit card, the sooner the balance is brought back under the limit and you can start using it again.
Read how to manage your credit card's credit limit.
We’ll contact you as quickly as we can
We can let you know via SMS or email if you've gone over your limit to help save you from having your services suddenly cut off, or being left stranded at the supermarket.
We will always let you know by SMS first unless we don't have your mobile number in which case we'll send you an email.
So it's really important to make sure your details are up to date. The quickest and easiest way to check and update your contact details is in NAB Internet Banking. Open the Settings menu and select My details.
We’ll send one notification per statement period
We'll only notify you once per statement period that you're over your credit limit. If you go over your limit in that statement period again we won't send you another notification.
What is a statement period? The month long period that covers your credit card statement. It won't necessarily be a calendar month, so be sure to check what your statement period is.
How to avoid going over the limit
Check your balance regularly
You can check your balance in NAB Internet Banking or the NAB app.
Try getting in the habit of logging in to review your balance whenever you use your credit card. If this is not feasible, do it once a day – perhaps while you’re reading the morning news.
Set up NAB alerts
If you think you’ll forget to check your balance, setting up NAB Alerts is a handy way to keep track of your spending.
You can set weekly, fortnightly or monthly SMS or email balance reminders. And you can schedule them at 8am, 11am, 2pm, or 5pm.
Review your spending
There are two ways to look at your spending. You can actively review how much you’re spending, and make a conscious decision to reduce how much you’re putting on your card.
Types of credit cards
Not sure which credit card it right for you? Learn about the differences between credit card types now.
Explore other life moments
How to avoid paying credit card interest
Learn how interest on your card works, and ways to avoid paying it.
Common credit card fees and ways to avoid them
Understand the different types of fees and ways to avoid paying them.
How to budget
Create a budget to help you meet your money goals.
Related products and services
Credit cards
Compare between our credit cards to find the right one for you.
NAB Internet Banking
Do everyday banking tasks and keep track of your finances with internet banking on your computer or tablet.
The NAB app
Manage your banking on the go with our mobile banking app for your smartphone or tablet.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Important information
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial and taxation advice before acting on any information in this article.