What are NAB Alerts?
NAB Alerts can help you keep up to date with your personal finances via an alert straight to your mobile phone or email at no charge.
NAB Alerts can be used with all Australian mobile phones and mobile service providers. You can only activate NAB Alerts on one phone and email address at a time.
To sign up to NAB Alerts you:
- must be registered for NAB Internet Banking with a primary NAB ID
- have an eligible account and be an account holder of the nominated account(s).
Types of alerts you can get
Balance alerts
This alert is when you schedule your account balance to be emailed to you weekly, fortnightly, or monthly. You can also select to receive your alerts at 8am, 11am, 2pm, or 5pm (AEST/AEDT).
Information contained in the NAB Alert will be current at the time we create the alert rather than as at the time of receipt or delivery. If delivery of the message is delayed by your mobile phone provider or email service provider, the balance may be out of date.
Credit card payment reminder alerts
You can set up this alert to get credit card payment reminders up to seven days before the payment is due, either via email or SMS.
These alerts are intended as a reminder and aren’t a substitute for checking payment due dates and your statements. We’ll only send you a credit card alert reminder when you have a minimum payment due.
Funds transfer alerts
You can set up this alert to receive SMS notifications of the success or failure of NAB Internet Banking funds transfers. You can also request to send an SMS alert to another mobile number about the success of the payment.
Eligible accounts
To be eligible to receive NAB Alerts, you must have one of the following accounts:
Personal transaction account
Personal savings and investment accounts
Credit cards
What you need to know
To sign up to NAB Alerts you must be registered for NAB Internet Banking with a primary NAB ID, have an eligible account and be an account holder of the nominated account(s).
Once you have signed up to NAB alerts you will then be able to receive up to date alerts on your phone or by email.
NAB Alerts can be used with all Australian mobile phones and mobile service providers. You can only activate NAB Alerts on one phone and email address at a time.
Your credit card alert reminder will only be sent when you have a minimum payment due. These alerts are intended as a reminder and are not a substitute for checking payment due dates and your statements.
Want to change when you receive alerts? Don’t want to use NAB Alerts anymore? You can update your preferences, details or cancel the service anytime.
How to set up, change or cancel NAB Alerts
Follow our step-by-step instructions to set up or make changes to NAB Alerts using NAB Internet Banking.
Don't have a NAB account or card?
Select from one of our transactions, savings or credit card account.
Credit cards
Compare between our credit cards to find the right one for you.
Transaction accounts
Access your money with our everyday bank accounts with no monthly fees.
Savings accounts
Whatever you're saving for, our savings accounts can help get you there sooner.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Terms and Conditions
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
Consider the NAB Internet Banking terms and conditions which apply when using NAB Internet Banking and the NAB app, before making any decisions regarding these services. The NAB app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Services issued by NAB.