Regain access to NAB Connect

Follow these steps to reset your password to ensure you always have access to NAB Connect.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

How Administrators can reset passwords

Watch our video to learn how an Administrator can reset another user’s password in NAB Connect.

How an Administrator can reset a mobile token

Watch our video to learn how an Administrator can reset another user’s mobile token in NAB Connect.

Reset your mobile token

Use our guide to reset your mobile token in the NAB Connect app.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

Important information