Steps for changing your account name
Make sure you’re logged into NAB Connect as an Administrator to get started
- From the Admin menu, select ‘Accounts’.
- Select the account, card or merchant facility you want to edit the nickname for.
- Select Edit preferred name.
- In the Account preferred name field, type your new preferred name.
- Select Save. This new nickname will display to all users who have access to the account via this NAB Connect facility.
Related guides
See some of our other guides to help you get the most out of NAB Connect.
Add a new account under a different business
Use our guide to add a new account under a different business or relate another business entity in NAB Connect.
Change who can access an account
Use our guide to change who can access an account in NAB Connect.
Add a new service
Use our guide to add a new service in NAB Connect.
Contact us for NAB Connect enquiries
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
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