Making Direct Debit payments
Make sure you’re logged into NAB Connect to get started.
Direct Debit payments can be set for single or multiple debtors and for one-off or regular payments.
- From the Payments menu, select ‘Direct Debit’.
- In the Initiate Payment screen you can either:
- Choose a template you would like to use from the ‘Template’ dropdown list.
- select the Upload file button and selecting ‘Upload a payment file’
- enter the payment details manually.
- Complete the 'Payment details' section with:
- Frequency – this will default to a One-off payment, you can select ‘Periodic payment’ for re-occurring payments. You will also need to select a ‘Cycle’ for how regularly you would like to make the payment, ‘First payment date’ and the ‘Last payment date’ for when you would like the payments to stop.
- Value date – This will default to today’s date. You can elect any date up to 90 days in advance.
- In the ‘To Account’ section, select your registered Direct Entry ID from the DE user ID drop-down list. NAB Connect passes this with the payment to the beneficiary.
- In the Account drop-down list, select the account you want to credit.
- In the ‘Transaction list’ section, select Add transaction.
- You can select a saved payer from the Debit saved payer drop-down list to populate the mandatory fields. Otherwise, complete the fields manually:
- Account name – enter the payer’s account name
- BSB/Account number – enter the payer’s BSB/Account number.
- Amount – enter the amount of payment from the payer.
- Transaction type – the debit transaction type is pre-selected based on the payment type selected.
- Trace account – If the funds cannot be applied to the beneficiary’s account, the beneficiary’s bank uses the trace account to return the funds to the remitter.
- Name of remitter – enter the remitter’s name.
- If you want to save the beneficiary details to use again, select the Save Payer checkbox.
- If this is the:
- Only transaction, select Add and close.
- First of multiple transactions, select Add and next and you can then add the next transaction.
- Select Submit and the payment is now ready for Authorisation.
Please note
You can save this transaction as a template by selecting Save as template for future use.
Related guides
See some of our other guides to help you get the most out of NAB Connect.
Create a Direct Credit payment
How to create a Direct Credit payment in NAB Connect
Authorise a payment with a mobile or physical token
Use our guide to authorise a payment with a mobile or physical token in NAB Connect.
Apply for a new Direct Entry Credit User ID
Use our guide to apply for a new Direct Entry Credit User ID in NAB Connect.
Contact us for NAB Connect enquiries
Call us
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