Why follow this guide?

  • To get assistance with moving your existing domestic payees to NAB Connect.

How to migrate your beneficiaries

If you need to copy your beneficiaries and templates from NAB Internet Banking or data sourced in other electronic systems, please contact our NAB Connect Customer Service Centre on 1300 888 413 and we will provide you a copy of the migration file, which includes a four-step process guide.

Overseas customers can call +61 3 8641 9930 on Monday to Friday, 7:30am to 8:00pm (AEST/AEDT), Saturday, 9:00am to 2:00pm (AEST/AEDT).

You can copy the following:

  • your NAB Internet Banking Payee list
  • your saved NAB Internet Banking Multiple Funds Transfer files to create Domestic payment templates and beneficiaries
  • your saved BECS (.ABA) files to create Domestic payment templates and beneficiaries
  • comma-separated files containing beneficiary information.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

Important information