View and update your billing details

Make sure you’re logged into NAB Connect to get started.

Administrators can view billing details, including account and address information, for the NAB Connect tax invoice by selecting ‘Billing details’ from the Admin menu in NAB Connect.

Update your billing details

To change the current billing account to another account under the same business name:

1. From the Admin menu in NAB Connect, select ‘Billing details’ then ‘Edit’.
2. From the list of eligible accounts in the drop-down list, select the account that should be debited.
3. Select Save.

To change the billing account to another account under a different business name or to change your NAB Connect billing address:

1. From the Services menu, select ‘Secure messages’.
2. Select Create message.
3. Select ‘Billing’ from the topic drop-down list.
4. Complete all required fields, providing the BSB and account number to nominate as the new billing account or the new billing address.
5. Select Send.

Please note:

• Changes are reflected in the next billing period.
• Billing account must be an existing linked account in NAB Connect.
• The billing address in NAB Connect may differ from your postal business address.