Why follow this guide?
- If you have lost a cheque or had a cheque stolen.
- If the payment is no longer required.
Steps for stopping cheques
Make sure you’re logged into NAB Connect to get started.
- From the Services menu, select ‘Stop Cheques’.
- Select Create request.
- Complete the mandatory fields marked with *:
- Request type: This will default to single cheque but a range of sequential cheques can be selected.
- Account number: Select account from drop-down list or enter account number in field.
- Reason: Select option – stop cheque, lost, stolen, unsigned or other.
- Cheque number: Enter single cheque number or sequential cheque numbers.
- Account: From the drop-down list, select the account that you want to use to fund the transaction.
- Complete any non-mandatory fields (single cheque):
- Amount: Enter the cheque amount.
- Payee: Enter the cheque payee.
- Cheque date: Type or select the cheque date.
- Select Submit. A request confirmation displays and can be printed for audit purposes.
Please note
- To remove a stop on a cheque, select the appropriate cheque in the register and select Cancel.
- Select OK to confirm your request.
- The Stop cheque register displays all stop cheque requests initiated through NAB Connect.
- You can print or export a single request or the register using the Print or Export dropdown.
Related guides
See some of our other guides to help you get the most out of NAB Connect.
Download a cheque image
Use our guide to learn how to download a cheque image in NAB Connect.
Order a recent statement
Learn how to order a recent statement in NAB Connect to access your latest transactions.
Express business deposit changes
We’re making some changes to express business deposits.
Contact us for NAB Connect enquiries
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
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