How to set up tokenization in NAB Gateway

The tokenization process enables you to submit a customer’s card payment information to obtain a system-generated sequence of numbers that represent a card number that has no value outside of NAB Gateway.

The sequence of numbers may look like a credit card number, but it’s a token that you can store securely within your NAB Gateway system for future payments.

There are two tokenization options available, Gateway Tokenization or Scheme Network Tokenization.

How to edit, add or delete token information

1. Log in to NAB Gateway.
2. From the left navigation panel, select Token Management.
3. Select Customers.
4. Under ‘Search results’ a list of your current tokens will appear.
5. Search for a token to create a subscription for, using the search filters. You can search by first or last name, token ID, card number and email.
6. Once you’ve found your token, select the Token ID.
7. From this page you can edit or delete customer, add a payment method, add shipping address or delete customer.

How to edit a customer

Follow the above steps 1 to 7 then select Edit Customer at the top of the screen. A new page will open with the available editable fields. In here, you can edit the reference description and email details. Select Save once you have finished.

Note, if you select Delete customer, a pop-up will appear asking to confirm if you would like to proceed. Select Confirm or Cancel.

How to add a payment method

Follow the above steps 1 to 7 then select Add a Payment Method at the top of the screen. A new page will open with the available editable fields. In here, you can edit the Payment Information and Billing Information. Select Save once you have finished.

How to add a shipping address

Follow the above steps 1 to 7 then select Add Shipping Address at the top of the screen. A new page will open with the available editable fields. In here, you can edit the Shipping Address and First/Last name of contact . Select Save once you have finished

How to enabled tokenization on your facility

To enable tokenization contact NAB Gateway support, Monday to Sunday, 7:00am to 7:00pm (AEST/AEDT), on 1300 369 852.

How to search for a token

1. Log in to NAB Gateway.
2. From the left navigation panel, select Token Management .
3. Select Customers.
4. Under search results, a list of your current tokens will appear
5. Search for a token to create a subscription for, using the search filters. You can search by first or last name, token ID, card number and email.
6. Once you’ve found your token, select the Token ID.

How to set up a subscription using tokenization

1. Log in to NAB Gateway
2. From the left navigation panel, select Token Management.
3. Select Customers.
4. Under search results, a list of your current tokens will appear
5. Search for a token to create a subscription for, using the search filters. Parameters include first/last name, token ID, card number and email.
6. Once you’ve found the desired token, select the Token ID.
7. Select Manage Subscriptions from the top of the screen.
8. Follow the prompts to create a subscription.

What integration is needed to enable tokenization?

Please refer to the NAB Gateway Developer Centre, opens in new window for learn how to integrate your solution with tokens.