Make a one-off payment to be paid now

  1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
  2. Select Make a payment.
  3. Select a saved payee (such as a real estate agent) from the drop-down or select Add new payee and enter the PRN provided by that payee.
  4. Select a saved payment method from the drop-down or select Add new payment method and enter your credit/debit card or bank account details.
  5. Enter the payment amount.
  6. Review the transaction fee (where applicable) and the total payment amount.
  7. To schedule a one-off payment to occur now, select Today. Please note that direct debit payments can take up to three business days to be processed and arrive in your payee’s account. Payments scheduled for a weekend or public holiday may be processed the next business day.
  8. Select Next.
  9. Review your payment summary and select Confirm. Please note that for Direct debit and card payments you will need to agree to the relevant service agreements.
  10. Select Confirm payment.
  11. Do not navigate away from the page until the payment summary screen has appeared. Doing so may invalidate the payment.

Set up a one-off payment to be paid in the future

  1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
  2. Select Make a payment.
  3. Select a saved payee from the drop-down or select Add new payee and enter the PRN provided by that payee.
  4. Select a saved payment method from the drop-down or select Add new payment method and enter your credit/debit card or bank account details.
  5. Enter the payment amount.
  6. Review the transaction fee (where applicable) and the total payment amount.
  7. To schedule a one-off payment on a future date, select Scheduled. Select the payment date by entering in the date (DD/MM/YYYY) or selecting it from the calendar. Payments can be scheduled up to 12 months in advance. Please note payments can take up to three business days to be processed and arrive in your payee’s account. Payments scheduled for a weekend or public holiday may be processed the next business day.
  8. Select Next.
  9. Review your payment summary and select Confirm. Please note that for a direct debit payment from a bank account, you will need to agree to the terms and conditions and the direct debit service agreement.
  10. Select Confirm payment.
  11. Do not navigate away from the page until the payment summary screen has appeared. Doing so may invalidate the payment.

We’ll send you an email to let you know that your payment has been scheduled.

Related guides

See some of our other guides to help you get the most out of NAB Portal Pay.

Get in touch

Contact NAB Portal Pay

If you need support, reach out to us and provide your name, registered email address, real estate agency and Payer Reference Number (if known).

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