Set up a recurring payment

1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
2. Select Make a payment.
3. Select a saved payee from the drop-down or add a new payee by entering your Payer Reference Number and selecting Add new payee.
4. Select a saved payment method from the drop-down or select Add new payment method and enter in your credit/debit card or bank account details.
5. Enter the payment amount and review the transaction fee (if applicable) and total payment amount.
6. To schedule a recurring payment, select Recurring.
7. Select the payment frequency – weekly, fortnightly, monthly.
8. Select the payment start date by entering in the date (DD/MM/YYYY) or selecting it from the calendar. This is the date of the first payment and all following payments will occur from that date at the frequency specified.
   The initial payment date will need to be within 30 days of the payment being created.
9. Select the payment End date.
   • Until further notice – you can cancel this payment at any time
   • Until end date – entering in the date (DD/MM/YYYY) or selecting it from the calendar. 
   • Number of transfers – payment will occur on this many occasions.
   • Please note that payments can take up to three business days to be processed and arrive in your payee’s account. Payments scheduled for a weekend or public holiday may be processed the next business day.
10. Select Next.
11. Review your payment summary and select Confirm. Please note that for a direct debit payment from a bank account, you will need to agree to the terms and conditions and the direct debit service agreement.
12. Select Confirm payment.
13. Do not navigate away from the page until the payment summary has appeared. Doing so may invalidate the payment.

We’ll send you an email to let you know that your payment has been scheduled.

What does ‘next payment’ date mean?

‘Next payment date’ means the date when payment processing commences. In the case of recurring payments, it indicates only the next instance of this series of payments.

Payments typically take up to three business days after the next payment date to be processed and arrive in your payee’s (such as a real estate agent) account.

What does ‘start date’ and ‘end date’ for a recurring payment mean?

The start date for a recurring payment is the date the first payment in a series will begin processing. For a recurring payment, all future payments will occur in the specified frequency from that date.

The end date refers to the date after which no more payments will be processed in a series. It does not necessarily indicate the date of the last payment in the series, as this will depend on the start date and frequency.

If I delete a recurring payment, can I still see my payment history?

Even if you delete or amend a recurring payment, you will be able to see all previous payments made in this series in your payment history. Please note only payments made through NAB Portal Pay will be visible.