View and amend scheduled payments

1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
2. Under the payments tile, ensure the ‘Scheduled’ toggle has been selected and your next three upcoming payments will be listed here. Please note only the next instance of a recurring payment will be listed under your scheduled payments. For example, even if you have set up a recurring payment for the next year, only the next payment instance will be shown.
3. To view all upcoming payments, navigate to the payments page by selecting Payments from the grey navigation bar or select Manage payments.
4. Once on the payments page, ensure the ‘Scheduled’ toggle has been selected.

Amend a scheduled payment

1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
2. Select a scheduled payment from the payments tile on the home landing page, or to view all scheduled payments, navigate to the payments page by selecting Payments from the grey navigation bar.
3. Choose a scheduled payment.
4. Select Edit. Please note that you will only be able to edit the payment amount or schedule.
   To adjust the payment amount, enter the new payment amount and review the transaction fee and total payment amount.
5. To adjust the payment schedule, choose Today, Scheduled or Recurring and follow the prompts. Payments typically take up to three business days to be processed and arrive in your payee’s (such as a real estate agent) account.
   Payments scheduled for a weekend or public holiday may be processed the next business day.
6. Select Next.
7. Review your payment summary and select Confirm.
   Please note that for a direct debit payment from a bank account, you will need to agree to the terms and conditions and direct debit service agreement.
8. Select Confirm payment.

Do not navigate away from the page until the payment summary screen has appeared. Doing so may invalidate the updating of payment. A confirmation message will advise you if the payment update was successful.

We’ll send you an email to let you know that your payment has been amended.