Your facility and cards: Understanding the terminology

Facility 

Your facility, which is also known as your billing account, can be considered as a ‘master account’. It holds credit limit information, transaction history and generates your fees and interest for each cardholder. You can easily identify your facility account number because the seventh digit is always ‘9’, for example: 45570-XXX9-XXXX-XXXX.

Cards

Cards can be issued from the facility and given to your employees when there is a need for them to spend. They’re referred to as ‘cardholders’. 

Cardholders will receive a physical card in their name and can spend up to a pre-set card limit authorised by you (a minimum limit of $1,000 per card applies). Transactions made by a cardholder(s) will be reflected in your facility account.

Cardholder transactions cannot exceed the individual cardholder limit or the overall facility limit. For example, if you have a facility limit of $50k, have used $46k and your cardholders each have a $10k limit, the cardholders can only spend an additional $4k (subject to their own limit) until the outstanding facility amount is paid. 

Cardholders can check their available balance anytime, through online banking channels or their cardholder statement.

Account structure

Each facility can hold up to 999 cardholders. There is a limit of one card per cardholder.

Annual and monthly card fees

You will be charged an annual or monthly card fee, depending on the type of business credit card you have. This fee is charged per card, per year.

Learn more about managing your business credit card (PDF, 683KB), opens in new window.