Thank you for banking with NAB. We have been listening to your feedback and will be making two changes to your NAB Now Pay Later account.

You’ll be able to:

  1. Manage your account limit by selecting a reduced account limit or requesting an increase in your account limit.
  2. Pay out a repayment plan early by paying in full or pay ahead instalments due within 7 or 14 days, across more than one repayment plan

Your terms and conditions will reflect these changes effective 3 April 2025.

The new repayment options will be available to all customers. However, due to a phased delivery of the new features, requests to increase an account limit will be available for customer with a current $500 account limit. Also, an account limit decrease can only be applied by customers with a current $1,000 account limit. We’ll let you know in the NAB app, when this feature is available to customers on other account limits.

Here’s what’s changing in the NAB Now Pay Later terms and conditions:

Section 5

We’re removing the current clause in section 5 and replacing it with:

How you may request an increase your NAB Now Pay Later account limit

You may request an increase to your NAB Now Pay Later account limit in the NAB app. We’ll assess your request in line with our responsible repayment criteria and communicate the outcome to you.

How you may reduce your NAB Now Pay Later account limit

You may reduce your account limit in the NAB app. You can decide to do so for any reason, including if there’s been a change in your circumstances.

Keep in mind you’ll first need to reduce the total you owe on your active plans, so that it’s below your requested reduced NAB Now Pay Later account limit.

Quick tip:

You won’t be able to request changes to your NAB Now Pay Later account limit if there are any overdue repayments on your account.

Section 3.3

We are adding additional information to section 3.3 Making an early repayment to include:

Other repayment options

You can also make an early repayment to either:

  • pay out a plan in full; or
  • pay ahead instalments due across all active plans within a future time period (for example: within seven or 14 days).

You can access these selections within your NAB app and NAB Now Pay Later Payments tab.

Where can I find the changes?

From 3 April 2025, you’ll find them in our updated NAB Now Pay Later Terms and Conditions.

To read your NAB Now Pay Later Terms and Conditions visit - Terms and conditions | NAB Now Pay Later - NAB

Any questions?

If you have any questions, chat with us using NAB Messaging in the NAB app or on nab.com.au by clicking on the message icon.

Important information