Helpful contacts
We've put together a list of contacts that may help you, and of course, you can always call NAB Bereavement Support on 1300 911 451.
Where to go for emotional support
Coping with grief and trying to get on with the day-to-day challenges can be tough. It may help to get some help and talk with an independent person. The following groups may be able to help you.
Australian Centre of Grief and Bereavement
Australian Centre of Grief and Bereavement, opens in new window is the largest not-for-profit organisation in Australia which can provide you with grief and bereavement education. You can call them on 1300 664 786.
Department of Social Services
If eligible, Department of Social Services, opens in new window can offer you social work services that can provide you with support, counselling and information during this difficult time. You can call them on 13 23 00.
Beyond Blue
Beyond Blue, opens in new window is a not-for-profit organisation that can provide you with the tools and support to help you achieve the best possible mental health. You can call them on 1300 224 636.
Lifeline
Lifeline, opens in new window provides you with access to 24 hour crisis support and suicide prevention services if you’re experiencing a personal crisis. You can call them on 13 11 14.
Relationships Matter
Relationships Matter, opens in new window is a not-for-profit organisation that can offer you relationship counselling and education services. You can find a local branch on their website or you can call 1300 543 396.
Relationships Australia
Relationships Australia, opens in new window is a relationship support services for individuals, families and communities. You can call them on 1300 364 277.
Where to go for practical financial advice
These organisations may be able to help you with planning a funeral and managing your finances.
Australian Funeral Directors Association
Australian Funeral Directors Association, opens in new window is the only national funeral service organisation with offices in every state and territory. They can help you with your funeral arrangements after the death of your family member or friend. You can call them on 03 9859 9966.
Births, deaths and marriages registries
You’ll need to register your family member or friend’s death through Births, deaths and marriages registries, opens in new window. You can also apply for their death certificate, change your name or search your family history.
Centrelink
Centrelink, opens in new window can help you adjust to life after the death of your family member or friend with payments, counselling and financial services. You can call them on 13 23 00.
Australian Taxation Office (ATO)
You’ll need to call Australian Taxation Office (ATO), opens in new window and give them the name of the executor or administrator as a contact person. You can call them on 13 28 65.
Money Smart
The loss of your family member or friend changes your life and it may be hard to think about money matters. Australian Securities and Investments Commission (ASIC) has some useful information in their Money Smart, opens in new window section. It can help you through this time by preparing your finances for the future.
Need further support?
Call NAB Bereavement Support on 1300 911 451 from Monday to Friday, 8:00am to 5:00pm (AEST/AEDT) or visit your nearest NAB Branch.
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Get in touch
NAB Bereavement Services
Visit a NAB branch
Visit your nearest NAB branch to speak to us in person.
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The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial and taxation advice before acting on any information in this article.