Pay with your smartwatch

You can use the Google Wallet app on your Fitbit smartwatch to make contactless payments wherever you find the contactless or Google Pay symbols. 

Using your Fitbit device to make a payment with your NAB Visa card is a secure, convenient way to make contactless purchases on the go, right from your wrist. Now you can work-out without your phone or wallet and still use your NAB Visa card anywhere that accepts contactless payments.

You’ll continue to receive all the same benefits and rewards your eligible NAB Visa card offers when you pay with your Fitbit device.

Plus, you’ll have peace of mind you’re protected against fraud when making a purchase with your NAB Visa card; your details are encrypted meaning your card details are never exposed. 

Find out which devices are available to make a payment with a Fitbit device, opens in new window. 

How to get started

Set up Google Wallet on your Fitbit

  1. With your Fitbit device nearby, open the Fitbit app on your phone.
  2. From the ‘Today’ tab in the Fitbit app, tap the devices icon. 
  3. Choose your device, then tap the Google Wallet tile.
  4. Sign into your Google Account.
  5. Set a four-digit PIN for your Fitbit device to use with Google Wallet. A PIN is required to use Google Wallet.

Add your NAB Visa card

  1. With your Fitbit device nearby, open the Fitbit app on your phone.
  2. From the ‘Today’ tab in the Fitbit app, tap the devices icon in the top left corner.
  3. Choose your device, tap the Google Wallet tile and select ‘New credit or debit card’.
  4. Scan your card with your phone’s camera or enter the card details manually.
  5. Add your card’s three-digit security code.
  6. Choose a method to verify your identity.
  7. Enter the verification code.

Still need help?

If you need more support, visit Set up Google Wallet on your Fitbit, opens in new window.

How to make a purchase

Your NAB Visa card should be the active card on your Fitbit App and Fitbit device for payments to be made using the NAB Visa card. Just unlock your device, open the Wallet app, hold it to the terminal and go.

If prompted by the payment terminal for a PIN code, enter the PIN for your NAB Visa card (not your Fitbit device code).

Important things to know before adding NAB cards

Security

Paying with a Fitbit device includes many security features: it uses an industry-standard encryption platform to help ensure your card information is never revealed or shared with merchants or with Fitbit. It also requires you to use a personal four-digit device code for an added layer of protection.

  • Keep your Fitbit device and Fitbit device code secure. 
  • Never store your Fitbit device code on or with the Fitbit device. 
  • Don’t share your Fitbit device and/or code with anyone. 
  • Choose a Fitbit device code that’s easy for you to remember and hard for others to guess. 
  • Don’t use the same code as you do for your other banking or anything obvious like your date of birth. 
  • Not keeping your Fitbit device and code secure may mean you’re liable for unauthorised transactions. 
  • If you think the security of your Fitbit device code or device has been compromised, call us.

Spending limits

The limit you can spend with a Fitbit device depends on cleared funds in your linked account when using your NAB Visa Debit card and your credit limit when using your NAB Visa credit card.

You’re unable to set separate daily limits for purchases on a Fitbit device. You should also note some businesses may set their own transaction limits for contactless payments.

Help and support

For support with your Fitbit device or Fitbit app, contact Fitbit, opens in new window.

If you’re having trouble enrolling your NAB Visa card into your Fitbit device or have transaction queries, use our help and support guide where you’ll find information on:

  • enrolling your NAB Visa card
  • changing or removing your NAB Visa card
  • viewing or disputing Fitbit transactions
  • lost and stolen cards or devices.

Terms and Conditions

Dated: 4 December 2024

Important - Fitbit Pay is the legacy Fitbit wallet. Google has switched to Google Pay on Fitbit.

  • The terms and conditions and protections that apply to your card, card details and contactless readers, and Google Pay’s terms and conditions, will also apply to the use of your card details through Google Pay on devices that support Google Pay (Supported Device).
  • Not keeping your Supported Device screen lock secure may mean you’re liable for unauthorised transactions. If you think the security of your Supported Device screen lock has been compromised, call us.
  • Tips for keeping your Supported Device screen lock secure.
    • Never store your Supported Device screen lock on or with the device.
    • Don’t let anyone else register their biometric identifier (e.g., fingerprint) to your Supported Device.
    • Don’t share your Supported Device screen lock with anyone.
    • Choose a screen lock that’s easy for you to remember and hard for others to guess.
    • Don’t use the same screen lock as you do for your other banking or anything obvious like your date of birth.
  • If you have another wallet selected as the default contactless payment method on your Supported Device, you may need to replace the default method with Google Pay. Use your Supported Device settings to select your default contactless payment method.
  • If your Supported Device has not connected to a cellular or wireless internet connection for a prolonged period of time, Google Pay may not work and there may be a delay in time before Google Pay works once a connection has been re-established.

Google, Android, Google Pay, Fitbit, ChromeOS, Google Assistant, Android TV, Google Pixel, Google Wallet and WearOS by Google are trademarks of Google LLC.

Additional cardholders of personal cards

  • Additional cardholders are able to register their card for Google Pay.
  • An additional cardholder can set up and use Google Pay even if Google Pay is not used by the primary cardholder.
  • An additional cardholder can register for Google Pay before the primary cardholder does. The primary cardholder will only be able to remove an additional cardholder's access to Google Pay by removing the additional cardholder from the account altogether. If you wish to remove the additional cardholder please contact NAB on 13 22 65 from Monday to Friday, 8:00am to 7:00pm (AEST/AEDT) or Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT) or +61 3 8641 9083 if you're overseas.
  • Where primary and additional cardholders share the same card number, the additional cardholder can only make Google Pay purchases in store under $100. For purchases of $100 or more, the additional cardholder will need to switch to using their physical card.

Business credit or debit cardholders

  • All cardholders can register their card for Google Pay.
  • As a facility or business owner, you will only be able to remove a cardholder’s access to Google Pay by closing the physical card from your account altogether. To remove a cardholder from your business credit or debit card, please contact NAB on 13 10 12 from Monday to Friday, 8:00am to 8:00pm (AEST/AEDT) or Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT) or +61 3 8641 9937 if you’re overseas or by contacting your NAB banker.

Device lost or stolen

  • If your Supported Device is lost or stolen, refer to Google Support, opens in new window for how you can delete card(s) in your Google Pay app or let us know immediately by calling NAB on 13 22 65 (personal) or 13 10 12 (business). Deleting your card from the Google Pay app will still allow you to keep using your physical card.

Privacy

Other info

For eligible cards or for instructions to add or remove cards, and to get a copy of these terms, visit nab.com.au/google.

Visit Google’s website to find out more information on which devices are supported by Google Pay, opens in new window.

To get a copy of your card’s terms and conditions visit nab.com.au.