Guides
- Certified ID Guide (PDF, 157KB), opens in new window: use this guide to understand the requirements we’ve set out for getting documents certified and providing these documents to NAB as part of the identity verification process.
Forms
- Customer Due Diligence Self-Attestation - Individual (PDF, 598KB), opens in new window
- Customer Due Diligence Self-Attestation - Sole Trader (PDF, 600KB), opens in new window
- Tax Residency Self Certification Form – Individual (PDF, 666KB), opens in new window
- Tax Residency Self Certification Form – Entity (PDF, 514KB), opens in new window
- Under the Taxation Administration Act (1953), we are required to ask customers about their tax details. NAB will ask you questions about your local and overseas tax obligations.
- The Foreign Account Tax Compliance Act (FATCA) is legislation aimed at preventing tax evasion by U.S. persons (individuals and entities. All non - U.S. Financial Institutions (FFIs) are required to identify and report financial accounts held by U.S. citizens or U.S. residents to the U.S. Internal Revenue Service (IRS).
- The Common Reporting Standard (CRS) is an international initiative involving over 100 countries to the exchange of information on accounts held by non-resident individuals and entities with the tax authorities in their respective countries of tax residency. To comply with CRS, banks and other financial institutions are required to collect foreign tax residency information from their customers.
Letters of attestation
If you have been requested to provide a letter from a registered accountant or lawyer confirming your organisation’s ownership or control structure, select from these templates.
- Attestation of Beneficial Owner(s) and Ownership Structure (PDF, 822KB), opens in new window: for complex organisational structures (where non-beneficially held shares (NBH) or foreign companies exist within the organisation ownership structure), use this template to provide detailed information connecting the organisation to the ultimate beneficial owner or senior managing official.
- Attestation of Trust Details (PDF, 601KB), opens in new window: to confirm current trust details and/or changes made to a trust structure, use this template.
Letters of nomination
- Senior Managing Official Nomination (SMO) Letter (PDF, 74KB), opens in new window: where there are no individual(s) directly or indirectly holding 25% or more of the shares or voting rights in the organisation, use this template to provide details of the senior managing official of the organisation.
Minutes of meeting
Master Account Opening Services (MAOS)
- Identity Protect MAOS Annexure C form (PDF, 171KB), opens in new window: use this form to provide requested details for your client’s account (complete one form per client). If you need to provide missing beneficiary information for several of your clients, contact your Banking Relationship Manager, or email us at docs.identityprotect@nab.com.au to request a copy of the Identity Protect MAOS Bulk Update spreadsheet.
Identity verification support
Explore our resources for more information about NAB Identity Protect.
Identity verification
NAB Identity Protect is responsible for identity verification to meet regulatory requirements and keep you and your accounts safe. Learn more about the work they do.
How to verify your identity
In this detailed guide, learn about how our identity verification process varies by customer/organisation type, including individuals, businesses, those overseas and more.
Contact information for NAB Identity Protect
Discover how the team will contact you and how you can be sure that the phone, email and SMS details you’ve received are genuine.
Important information
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