Get help now
If you need disaster or crisis support, we can help.
NAB Ready Together
As Australians face more frequent natural disasters, there’s a growing need to help communities become more resilient.
We’re playing our part through NAB Ready Together, opens in new window. This NAB and NAB Foundation flagship program helps Australians withstand and recover from natural disasters. When you’re threatened by bushfires, floods or cyclones, we'll be there.
Whatever comes, we’re ready together.
Disaster relief partnerships proudly supported by NAB Foundation
It takes many hands to get communities back up and running after a disaster. That’s why NAB and NAB Foundation partner with disaster relief organisations to help communities recover faster.
Disaster Relief Australia
Disaster Relief Australia, opens in new window (DRA) responds quickly to large-scale disasters, rapidly deploying disaster relief teams in Australia and around the world in the wake of disasters. With over 3,000 volunteers and Disaster Relief Teams across Australia, DRA uses the skills and experiences of military veterans, first responders and motivated community members to help those impacted by disasters on the road to recovery. NAB Foundation’s major partnership with DRA supports them to recruit 3,000 corporate and community volunteers and deploy 1,000 of these volunteers through the NAB Foundation Recovery Crew. In 2024, 470 corporate and community volunteers were deployed to 12 operations around Australia, including 237 NAB colleagues.
Learn more about how we’re helping respond to disasters, including through our partnership with Disaster Relief Australia, opens in new window.
Girls on Fire
Girls on Fire, opens in new window is a not-for-profit organisation driving change in the emergency services sector. With continued support from the NAB Foundation, Girls on Fire have expanded their fire and resilience programs across Australia, empowering more young people to step forward and be leaders in their community.
The programs aim to train the next generation of firefighters and improve gender diversity and inclusion in the emergency sector. During a Girls on Fire resilience camp, facilitators take participants through hands-on practical rotations to help young girls and gender diverse kids build resilience and show them what leadership under pressures looks like.
“Everyone has a role to play in protecting Australia from disasters. That’s why we’re focused on inspiring the next generation of young girls and gender diverse kids.
It’s incredible and with NAB Foundation’s continued support and the signing of a new three-year partnership I’ve been able to reach more young people across Australia,” says Bronnie Mackintosh, CEO and Founder of Girls on Fire.
Learn more about our partnership with Girls on Fire, opens in new window.
Queensland Rural Fire Service
The Queensland Rural Fire Service, opens in new window (RFS) provides fire services to 93% of Queensland and is made up of approximately 28,000 volunteers.
NAB Foundation is supporting QLD RFS to develop and deliver an Indigenous traditional burning training program, teaching participants about traditional fire and land management practices to reduce disaster risk and improve preparedness.
Learn more about how we've supported the RFS, opens in new window.
Get help in a crisis
We offer support for customers impacted by a natural disaster by providing direct cash grants to help customers impacted by a natural disaster.
Find out what support and financial assistance we can provide if you’re being impacted by a natural disaster.
“A lot of people are scared of contacting the bank when they are having financial difficulties … They don’t realise how much we can help, if they can just work with us.”
Chantelle Marianov, NAB Assist banker
Helping you in times of crisis
We’re helping Australians recover from and build resilience to natural disasters.
Other ways we can support you
Find out how NAB Foundation is supporting projects that help people and communities withstand natural disasters, and how to prepare for an emergency.
NAB Foundation Community Grants
Learn how to apply for a Community Grant and help your local community prepare for and recover from natural disasters.
NAB Foundation Environmental Resilience Grants
The Environmental Resilience Fund supports practical projects that build resilience to natural disasters and climate change.
Our volunteering and giving program
Find out more about volunteering and giving at NAB.
Climate change
We’re taking steps to address climate change.
Whatever happens, be prepared
Make sure your home and family are ready for a natural disaster.
Still need some help?
Easy ways to get in touch for support.
Call our NAB Assist team
Monday to Friday, 8:00am to 8:00pm (AEST/AEDT), Saturday, 9:00am to 1:00pm (AEST/AEDT)
Within Australia: 1300 661 114
From overseas: +61 3 9322 7000
Use our virtual assistant
Our virtual assistant can help answer your general enquiries or transfer you to a specialist.
Select the red Chat bubble in the bottom corner of your screen.
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