Why follow this guide?

  • To make high value payments that need to be delivered within the same day, usually within two hours.
  • To use an alternative to Fast Payments for businesses transferring to individuals or businesses that do not accept Fast payments.

Steps to make an urgent Real Time Gross Settlement (RTGS) payment

Make sure you’re logged into NAB Connect to get started.

  1. From the Payments menu, select ‘Pay anyone (Domestic)’. 
  2. Under Payment Method, select ‘RTGS’. 
  3. Select the account you want to Pay From. 
  4. You can select an existing payee from the drop-down list or select ‘Create payee’ to make a payment to a new payee. 
  5. Enter the amount you would like to pay. 
  6. Select the frequency and date of the payment. 
  7. Enter a reference for your payee. 
  8. You can also enter a description for yourself – this will appear on your account statement. 
  9. You can enter in additional information by selecting Add additional information. 
  10. Select Submit to send your payment for authorisation. 

Please note

For payment processing information about domestic urgent payments refer to NAB Connect payment information and cut-off times. 

Video guide to creating urgent payments

A step-by-step guide to making a one-to-one Real Time Gross Settlement (RTGS) or urgent payment in NAB Connect.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

Contact us for NAB Connect enquiries

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