Benefits and features
Benefits to you
- Manage your cash flow with no dishonoured cheques or payments.
- Payments processed before cut-off are available in your nominated account the next business day.
- Simplify your reconciliation. Receive daily account reporting to help track your payments.
- Reduce your costs by moving away from more costly payments channels such as cheques.
- Save on time and effort with the ability to assign Customer Reference Numbers that are unique to each bill or invoice, simplifying reconciliation of payments received. You can also control the date and amount of payment.
Benefits to your customers
- Greater flexibility means payments can be made anytime.
- Secure and respected payment system accessed within internet or telephone banking.
- Choice of paying by cheque, savings or credit.
- Some Billers will provide the ability to set up scheduled and recurring payments so bills are always paid on time.
How does BPAY work?
BPAY is one of the easiest ways for you to collect payments and for your customers to pay you.
- Your customer receives your bill.
- The customer uses their bank’s internet, phone or mobile banking to pay their bill.
- They select from savings, cheque or credit account (if you decide to offer credit card payments).
- They select BPAY from payment options, pay their bill and receive a receipt.
- The customer’s financial institution credits your account.
- You receive the funds and the payment information from NAB.
Is BPAY suitable for your business?
BPAY may be suitable for businesses that:
- Send invoices either by email or mail
- Need to easily reconcile payments
- Use NAB Connect or Direct Link
- Have a NAB business account
Rates and fees
Fee type | Fee amount |
---|---|
Biller Fees (once only establishment fee) or change of sponsorship | $99 (GST inclusive) for each biller code |
Transaction fees | $0.88 (GST inclusive) for each transaction |
How to sign up
Step one
Enquire online or give us a call to discuss your needs.
Step two
We’ll have a chat about your business to see if BPAY is right for your needs.
Step three
You’ll work with one of our implementation team members.
Manage your BPAY
View and download important documents and tools you'll need to manage BPAY for your business, all in one place.
Talking shop
Business security hub
Keep your business and customer information safe with security tips to help prevent fraud.
Protecting your business online
Find out how you can reduce your risk with 3-D Secure.
Same day settlement
Make it easy for your customers to pay their bills with our range of billing solutions.
Chargebacks - What they are and how to prevent them
Find out more about chargebacks and how to avoid them.
Related products
NAB Connect online banking
NAB Connect is a powerful online banking solution that gives you total control over your business.
NAB Direct Debit
Automatically collect payments from customers on time and in a cost effective way.
Transaction accounts
Access your money with our everyday bank accounts with no monthly fees.
Contact us for merchant solutions and sales
Speak to a specialist for solutions, sales and enquiries.
Call us
Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)
Within Australia: 1300 338 767
Request a call back
Terms and Conditions
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NAB BPAY Master Biller Agreement (PDF, 1MB), opens in new window
NAB BPAY Biller Master Agreement Form effective October 2023 (PDF, 673KB), opens in new window
NAB BPAY Biller Agreement (PDF, 634KB), opens in new window
NAB BPAY Biller Agreement Form effective October 2023 (PDF, 496KB), opens in new window
Business Banking Fees – A guide to fees and charges
®BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.