Features and benefits of a NAB eCommerce Merchant Account

  • After setting up a NAB eCommerce Merchant Account, easy set-up by providing your merchant account details to your gateway provider.

  • Choice of NAB accredited gateway provider.

  • Overnight settlement to a NAB Business Transaction account.

  • NAB Business Transaction Account customers have the added benefit of same day settlement (cut-off times are subject to your chosen gateway), increased included monthly card transactions and reduced excess usage rate .
     

Payments and merchants Need a website payment solution? We’ve got you covered

Backed by NAB and the global strength of Visa and its online payment solutions, NAB Gateway is the solution for your online and virtual payments.

Find out more about NAB Gateway

Rates and fees for a NAB eCommerce Merchant Account

Set up fee

$ 0

No NAB set up fees.

Monthly card turnover fee

$ 30

$30 merchant service fee per month on monthly card turnover of up to $2,000  when settling to a NAB business account or when settling to non-NAB account monthly card turnover of up to $1,575 .

Fee per transaction exceeding card turnover limits

1.50 %

1.50% per transaction exceeding $2,000 when settling to a NAB business account or 1.90% per transaction exceeding $1,575 when settling to non-NAB account.

Additional fee per transaction

$ 0.30

A $0.30 additional fee per transaction applies.

Important Applying for an Online and eCommerce payment solution

Please read through our eligibility criteria before applying.

Eligibility criteria

Please ensure you meet all following eligibility criteria:

  • You have an active ABN.

  • You're the business owner or director of an Australian private company, or an office holder for a not-for-profit, community club or community organisation.

  • You’ve not had a merchant facility terminated by an Australian financial institution within the last 12 months.

Before applying

Before applying for a NAB eCommerce Merchant account, check to see that your existing gateway provider can integrate with us.

Compatibility checklist

Your website will need to include the following information:

  • Your business name (and ABN as applicable).

  • The address of your place of business in Australia (not a PO Box).

  • Your business contact details, including telephone and email address.

  • Clear descriptions of the products and/or services being offered to customers, including price in relevant currency.

  • Your refund exchange policy, including the process for cancellation of a transaction by a cardholder.

  • Your delivery timeframe for goods and services.

  • Details of any Australian export restrictions (if applicable).

  • Your privacy policy and how you intend to deal with, or share, personal information obtained from and about the cardholder.

  • A description of the measures you have in place to maintain the security of cardholder's account data.

Getting started Get in touch with our Transactional Banking Specialist Team today.

Complete the form in under 2 minutes and a business banking specialist will contact you.
Get started

Speak to a business banking specialist on 1300 338 767, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

Security and fraud protection

We take fraud prevention and the security of your business seriously. Here are just some of the ways we can help you reduce the risk of fraud and scams.

How to reduce Card Not Present fraud

Learn about the new industry-wide approach to card not present fraud.

Protecting your business online

Find out how you can reduce your risk with 3-D Secure.

How to boost online security for your business

Our top five internet safety tips to help you protect your business.

Help and support

Learn more about security and fraud protection and access important resources such as the Merchant Agreement.

Visit our merchant support centre

Contact us

Talk to a Transactional Banking Specialist

Let us help with your business banking needs, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

1300 338 767

24/7 Terminal support

Call us for terminal support 24/7.

1300 369 852

eCommerce and Online support

Call us for NAB Transact support Monday to Friday, 8:00am to 8:00pm (AEST/AEDT)

Call us for NAB Gateway support 24/7.

1300 369 852

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