Steps to email a receipt
You can re-issue a receipt via email by following the below steps. Note, you can only view and email receipts for a sale or settled transaction.
- Sign in to NAB Gateway.
- From the left navigation panel, select Transaction Management.
- Select Transactions.
- To find the transaction you wish to re-issue the receipt for, choose the date range or select ‘+ Add Filter’ then filter by First or Last name, Request ID, email address etc.
- Once you find the transaction, select Request ID.
- Select the three horizontal dots at the top right of the screen and select the View Receipt option. The receipt details will open.
- Confirm the email address is correct and select Send. If you wish to send the receipt to multiple recipients, separate the email addresses with a comma.
- You also have the option to Print or Download the document.
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