How to take a Virtual Terminal payment in NAB Gateway

The One-Time Payment page within NAB Gateway lets you process transactions instigated via a cardholder. Use this page to enter payment transaction details for orders that you have received on the phone or online. 

1. Sign in to NAB Gateway. 
2. From the left navigation pane, select the Virtual Terminal icon (to expand the section.) 
3. Select One-Time Payment. 
4. Transaction type should be pre-selected to Sales. Currency type should also be pre-selected to AUD. 
5. Enter the payment details. Mandatory fields are marked with a *. They must include:  
   • Order details
     • Amount*
   • Merchant defined fields (if any) 
   • Billing information
     • First Name*, Last Name*, Steet Address 1*, City*, State*
     • Customer’s billing information, the billing address must match the cardholder’s issuing bank address on file
   • Shipping information  
   • Payment information  
   • Differential fee – Please note: This is a once off surcharge, enter the total dollar amount of surcharge applied.
     • Customer Notified of Surcharge*
   Note: Other fields may be displayed or required depending on the Virtual Terminal Settings.
6. When you’re finished, select Submit to process the payment. 

Please note: Review all the details entered before submitting the transaction. Once you submit the transaction you cannot edit or change any of the transaction details.