Payment methods

What payment methods can I use?

NAB Portal Pay allows you to make payment by bank account (direct debit) or, where your agent has enabled by card (debit or credit cards). NAB Portal Pay only accepts payments from Australian bank accounts, and VISA or Mastercard.

Set up a preferred payment method

When you designate a card or bank account as your preferred method, it will automatically appear as the default option when setting up a payment. You’ll still be able to choose a different card or bank account for both new and existing payments by selecting a different option in the payment method drop-down.

To save a payment method as your preferred option, simply select the Make this my preferred payment method checkbox when adding or editing your payment details. Please note this action will override your previous preference if you had selected another payment method as your preferred option.

Amend saved card or bank account details

NAB Portal Pay only allows you to amend certain saved payment details within the portal.

You can edit the nickname for your bank account or card. 

If you need to edit your card number, CVV or expiry date, you must delete the existing card and add it again.  

If you need to edit your bank account details, you must delete the existing account details and add it again by following these instructions.

1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
2. Select Wallet from the grey navigation bar or select Manage wallet on the wallet tile.
3. Select the chevron (>) button for the payment method you would like to amend.
4. Select Edit.
5. Select Save details.