Using Receive a Deposit

How to accept a deposit 

1. Log in to NAB Connect, opens in new window.
2. Under Product in the menu, select Receive a Deposit.
   
3. Enter the property details, including deposit amount.
4. Enter the payer’s name and email address. The email address being collected will receive a copy of NAB’s Privacy Policy and a confirmation of payment.
   During this stage, confirm with the payer that they consent to collection and disclosing their details to National Australia Bank Limited for the purpose of paying their deposit and receiving confirmation of the payment.
5. Select which financial institution the payer is making a payment from and enter payer account details or PayID®.
6. Confirm details with the payer.
7. The confirmation screen will show that the PayTo® agreement is ready. Stay on this screen while your payer completes the steps below.
8. Instruct your payer to log in to their banking app or internet banking via a web browser and navigate to the View PayTo Agreements screen (this will differ by financial institution). 
9. Your Payer will need to review the PayTo agreement and authorise the payment.
10. You will then see that the payment was successful on your Receive a Deposit screen.
    Please note that the PayTo agreement will time out if it’s not authorised within 10 minutes. If this occurs, then the PayTo agreement will need to be triggered again by repeating these steps.
11. You and the payer will receive an email confirmation that the deposit payment is being processed.

How secure is Receive a Deposit?

Receive a Deposit is backed by NAB, so sales agents and payers can be assured that using this platform is secure, and a trustworthy method to make sure deposit funds are received safely to the correct destination.

I no longer require access to Receive a Deposit

You will need to contact your NAB Connect Administrator and request your access be revoked.