Connection requirements
Your business will need to meet these minimum requirements to connect to NAB Direct Link.
Secure File Transfer Protocol (SFTP) client software
Your SFTP client will need to establish connection via a port to the NAB hosts.
Refer to the NAB Direct Link Setup Guide that you received when joining NAB Direct Link or contact your business banking representative for a copy.
Secure Socket Shell (SSH) Keys (public and private)
- Cipher should be AES 256
- Configured as RSA/4096
- MAC should be SHA1/SHA2.
PGP keys (public and private)
- Cipher should be AES 256
- Configured as RSA/4096
- MAC should be SHA1/SHA2
- Passphrase protected (at least 8 characters long)
- An expiration date of two years or less is required.
IP address/es
- Static IP addresses are required for whitelisting.
- Up to 20 IP address listings are available which can be comprised of individual, ranges, or a combination.
- A range cannot exceed /28 subnet.
- For cloud-based packages, static IP/s from the internet gateway exit point are required.
Operating system requirements
NAB Direct Link supports both Windows and UNIX based SFTP Clients.
File requirements
- Files transferred to NAB must be in the ASCII Armor format.
- Payment files must meet NAB's documented file format specifications.
Related guides
How to troubleshoot NAB Direct Link connection issues
Use this troubleshooting guide when you can’t connect to NAB Direct Link.
How to keep transacting when experiencing connection issues to NAB Direct Link
Discover how you can protect yourself when dealing with NAB Direct Link connection issues.
Contact us for NAB Direct Link enquiries
Speak to someone for help with NAB Direct Link.
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
Important information
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