Getting started
Learn the system and network requirements you need to get started with NAB Direct Link.
Connection issues
Learn how to manage your connection to NAB Direct Link.
Payments and reports
Learn how to manage your payments and reports.
- Acknowledgement types and meanings in NAB Direct Link
- Find a missing payment or payment Acknowledgement in NAB Direct Link
- How to fix payment file errors in NAB Direct Link
- Issues with reporting files in NAB Direct Link
- Payment cut-off times in NAB Direct Link
- NAB Direct Link File format specifications
Managing my facility
Learn how to change internal systems or update your financial software package without losing your NAB Direct Link connection.
Contact us for NAB Direct Link enquiries
Speak to someone for help with NAB Direct Link.
Call us
Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)
Within Australia: 1300 888 413
Overseas: +61 3 8641 9930
Important information
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