What is an Enhanced Statement File?

The Enhanced Statement File will allow you to see all individual transactions rather than having to download separate files for each transaction type, making it easy for you to reconcile every payment. You can access past dated transactions for up to 90 days.

The Enhanced Statement File will show the following transaction types:

  • BPAY

  • Direct credit

  • Direct debit (for transactions processed through the Tenant Portal)

  • Card (for transactions processed through the Tenant Portal)

The Enhanced Statement File is available as a .QIF, .CSV and .BAI2 file format. Most major software providers accept these file types, check with your software provider if you are not sure which file type to download. 

Direct debits processed through NAB Connect will not be included on the Enhanced Statement File. These can be accessed through the Direct Entry file in NAB Connect.

When will my Enhanced Statement File be available for download?

Daily Enhanced Statement Files will be available from 7am AEST each business day.

How to generate and download an Enhanced Statement File

  1. Log in to NAB Connect, opens in new window.
  2. From the menu, select  Products.
  3. Under NAB Portal Pay, select  Enhanced Statement Files.
  4. Select the Statutory Trust Account to generate the file for, along with the date range and file type.
  5. The file is now available to download.

Uploading and downloading Enhanced Statement Files

The Enhanced Statement File can be uploaded to your property management software the same way as your banking files.

You will see past-dated transactions in your Enhanced Statement Files for up to 90 days. However, the past transactions you can see are limited to the first Enhanced Statement File you generated. You will not be able to download transactions which occurred before the first time you generated an Enhanced Statement File.

Related guides

See some of our other guides to help you get the most out of NAB Portal Pay.

Get in touch

Call NAB Portal Pay Support

You can call us during the following hours:

  • Monday to Friday 9am to 5pm AEST
  • Saturday 10am to 3pm AEST

Email NAB Portal Pay

You can reach out to us via email and we will respond as soon as possible. 

Speak to your banker

Find out how NAB Portal Pay can help your real estate business.

Important information