What is an Enhanced Statement File?
The Enhanced Statement File will allow you to see all individual transactions rather than having to download separate files for each transaction type, making it easy for you to reconcile every payment. You can access past dated transactions for up to 90 days.
The Enhanced Statement File will show the following transaction types:
BPAY
Direct credit
Direct debit (for transactions processed through the Tenant Portal)
Card (for transactions processed through the Tenant Portal)
The Enhanced Statement File is available as a .QIF, .CSV and .BAI2 file format. Most major software providers accept these file types, check with your software provider if you are not sure which file type to download.
Direct debits processed through NAB Connect will not be included on the Enhanced Statement File. These can be accessed through the Direct Entry file in NAB Connect.
When will my Enhanced Statement File be available for download?
Daily Enhanced Statement Files will be available from 7am AEST each business day.
How to generate and download an Enhanced Statement File
- Log in to NAB Connect, opens in new window.
- From the menu, select Products.
- Under NAB Portal Pay, select Enhanced Statement Files.
- Select the Statutory Trust Account to generate the file for, along with the date range and file type.
- The file is now available to download.
Uploading and downloading Enhanced Statement Files
The Enhanced Statement File can be uploaded to your property management software the same way as your banking files.
You will see past-dated transactions in your Enhanced Statement Files for up to 90 days. However, the past transactions you can see are limited to the first Enhanced Statement File you generated. You will not be able to download transactions which occurred before the first time you generated an Enhanced Statement File.
Related guides
See some of our other guides to help you get the most out of NAB Portal Pay.
Understanding Payer Reference Numbers
Find out what a Payer Reference Number (PRN) is and how it can be used in NAB Portal Pay.
Generate and download a Payer Reference Number
Learn how you can generate or download a past Payer Reference Number (PRN) through NAB Portal Pay.
Using Receive a Deposit
Learn how sales agents can use NAB Portal Pay’s Receive a Deposit function.
Call NAB Portal Pay Support
You can call us during the following hours:
- Monday to Friday 9am to 5pm AEST
- Saturday 10am to 3pm AEST
Email NAB Portal Pay
You can reach out to us via email and we will respond as soon as possible.
Speak to your banker
Find out how NAB Portal Pay can help your real estate business.
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