NAB Portal Pay support for agents
If you’re a sales agent that wants to learn more about how NAB Portal works, information is available.
Receive a Deposit
Learn how buyers, sales agents and NAB Connect administrators can use Receive a Deposit in NAB Portal Pay.
Access to NAB Portal Pay
Learn how you can add and remove a user’s access to NAB Portal Pay.
Enhanced Statement Files
Learn about what an Enhanced Statement File is and how it is used in NAB Portal Pay.
Understanding Payer Reference Numbers
Find out what a Payer Reference Number (PRN) is and how it can be used in NAB Portal Pay.
Generate and download a Payer Reference Number
Learn how you can generate or download a past Payer Reference Number (PRN) through NAB Portal Pay.
Tenant information for agents
Learn more about tenant-specific information and support for agents.
Tenant Portal information
Learn about the Tenant Portal and the benefits it offers in NAB Portal Pay.
Information for property managers
Learn how property managers can use NAB Portal Pay to help both new and existing tenants.
Tenant payments
Learn how payment processing, cut-off times, notifications and scheduling works in NAB Portal Pay.
Tenant registration
Find out how the tenant registration process works for NAB Portal Pay.
NAB Portal Pay tenant information
Learn more about the Tenant Portal.
Call NAB Portal Pay Support
You can call us during the following hours:
- Monday to Friday 9am to 5pm AEST
- Saturday 10am to 3pm AEST
Email NAB Portal Pay
You can reach out to us via email and we will respond as soon as possible.
Speak to your banker
Find out how NAB Portal Pay can help your real estate business.
Important information
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