How to generate a PRN in NAB Connect

  1. Log in to NAB Connect, opens in new window.
  2. From the menu dropdown, select Products.
  3. Under NAB Portal Pay, select Payer Reference Numbers.
  4. Select Request new PRN.
  5. Enter the number of new PRNs required and select which Statutory Trust Account to generate the PRNs for.
  6. Select Create PRN(s)

The PRNs will be generated and the .csv file containing your PRNs is available for download.

How to download a past PRN file in NAB Connect

  1. Log in to NAB Connect, opens in new window.
  2. From the menu dropdown, select Products.
  3. Under NAB Portal Pay, select Payer Reference Numbers.
  4. Select Download to download all the PRNs that have been created.
  5. To download these PRNs, filter by date created, PRN or Statutory Trust Account, and select  Apply filter and then select Download.

The file will download in a .csv format.

Related guides

Understanding Payer Reference Numbers

Find out what a Payer Reference Number (PRN) is and how it can be used in NAB Portal Pay.

Using Receive a Deposit

Learn how sales agents can use NAB Portal Pay’s Receive a Deposit function.

Payer information for Receive a Deposit

Learn what payers want to know about NAB Portal Pay’s Receive a Deposit function.

Get in touch

Call NAB Portal Pay Support

You can call us during the following hours:

  • Monday to Friday 9am to 5pm AEST
  • Saturday 10am to 3pm AEST
Call 13 59 77

Email NAB Portal Pay

You can reach out to us via email and we will respond as soon as possible. 

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