How to delete a payee
Before you begin, ensure that all scheduled or recurring payments linked to the relevant payee (such as a real estate agent) are cancelled. You will not be able to delete the payee until this is done.
- Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
- Select Payees from the grey navigation bar or select Manage Payees on the Payees tile.
- Select the button with the chevron icon (>) for the payee you would like to delete.
- Select Delete.
- Confirm that you want to delete your Payee by selecting Yes, delete.
If you accidentally delete a payee, you can always add them back using your Payer Reference Number (PRN).
If you delete a payee, you’ll still be able to see all your payment history, even if you delete a payee, by selecting the ‘History’ tab on the payments page.
Related guides
See some of our other guides to help you get the most out of NAB Portal Pay.
Add a payee
Use our step-by-step instructions to learn how to add a payee in NAB Portal Pay.
Make a one-off payment
Use our step-by-step instructions to learn how to make a one-off payment in NAB Portal Pay.
Payment troubleshooting
Use our step-by-step instructions to learn how to view your payment history in NAB Portal Pay.
Important information
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