Deleting a payee

Before you begin, please note that deleting a payee (such as a real estate agent) will cancel any scheduled payments to them, so make sure you’re certain you won’t need to make any payments to them.

1. Log in to NAB Portal Pay, opens in new window, enter your email address and password and select Log in.
2. Select Payees from the grey navigation bar or select Manage Payees on the Payees tile.
3. Select the button with the chevron icon (>) for the payee you would like to delete.
4. Select Delete.
5. Confirm that you want to delete your Payee by selecting Yes, delete.

If you accidentally delete a payee, you can always add them back using your Payer Reference Number (PRN).

If you delete a payee, you’ll still be able to see all your payment history, even if you delete a payee, by selecting the ‘History’ tab on the payments page.