What is NAB Goodies?
NAB Goodies is our customer recognition offering that gives you more to enjoy everyday. Whether you’ve been with us for years, or are just starting out, it’s our way of saying thank you for banking with us.
We’ve partnered with some of Australia’s biggest brands to bring customers exciting offers in travel, dining, health, retail, groceries, subscription services and more. You’ll be able to redeem these offers using an eligible NAB personal Visa debit, credit or NAB Now Pay Later digital card.
How to access NAB Goodies in the app
Customers with a personal NAB card(s) can access and redeem personalised cashback offer(s) in the app. Here's how:
Log into the NAB app
Access Goodies via the tile on the Accounts summary screen.
Explore available NAB Goodies
Discover your personalised cashback offer(s) . Offers may have different expiry dates and terms and conditions. Tap on ‘View details’ to check the specifics of any individual offer. You may be required to activate some of your personalised offer(s).
Redeem your offer(s)
Make a qualifying spend with your eligible personal NAB Visa debit, credit or NAB Now Pay Later digital card. Cashback offers are limited to one cashback per customer and per offer during the offer period. Your cashback(s) will usually appear within 14 business days.
To receive NAB Goodies from the NAB app, you must:
- have a personal NAB Visa credit, debit or NAB Now Pay Later digital card
- make regular transactions
- have chosen to receive marketing communications
- meet our eligibility for enrolment as per the My Offers terms and conditions.
Message a Banker if you still aren’t currently receiving offers.
Download or update the NAB app
Explore the app’s features and learn how to download it.
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Receiving your cashback
Cashbacks for offers will be credited to your eligible NAB card (or its linked account if applicable) that was used to make the qualifying transaction. Please note that the cashback will appear as a separate line item on your statement as “<NAB CREDIT>”. See My Offers terms and conditions for full details.
When do I receive my cashback?
We will normally credit the relevant account within 14 business days after the relevant qualifying transaction has been completed (although sometimes it may take longer). To receive your credits, you must remain eligible to receive personalised cashback offers as per the My Offers terms and conditions. You will become ineligible to redeem your offer and not receive your cashback (even if you have made a qualifying transaction) if you cancel or replace your eligible NAB card or close the linked account (as applicable) or if you unsubscribe from Marketing communications from NAB at any time prior to receiving your credits.
Multiple cards and cardholders
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