What is 'Upcoming'?

Upcoming is a feature of the NAB app and NAB Internet Banking that’s ready to use when you login.View Disclaimer 1

It uses information about previous regular payments you’ve made from personal accountsView Disclaimer 2 to predict bill or subscription payments coming up in the next 30 days.

Use it as a reminder to help you track and manage regular bills and subscription payments.

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How Upcoming can help

Plan ahead and stay in control of your finances when you use Upcoming to track predicted bill and subscription payments.

Better budgeting

When you have details of predicted future bill due dates and payment amounts, it makes it easier to create and maintain a realistic budget.

How to create a budget

Forward planning

Plan ahead and have time to transfer money between your accounts to help you avoid overdrawing your account.

Tips to avoid overdraw

Avoid missed payments

Use Upcoming as a reminder to look for missed bills or invoices in your inbox or post to help avoid missed payments.

Learn about financial health

How Upcoming works

Identifies payment patterns

Upcoming identifies transactions on your personal accountsView Disclaimer 2 that appear to be a pattern of regular payments to certain service providers. 

Estimates due dates and amounts

Once Upcoming identifies a pattern of three regular payments from the same merchant, it estimates the amount and due date of the next predicted payment based on previous payment dates and amounts.

Displays details in your Accounts menu

You can easily view a snapshot of the next three predicted payments due, or view all predicted payments due in the next 30 days in the NAB app. It displays the service provider name, predicted payment date and amount.

Example payment types

If Upcoming sees regular payments to one of these types of merchants, it will display it as a predicted bill:

  • Utilities

  • Insurance

  • Telecommunications

  • Digital subscriptions

  • Gyms and fitness

  • Education

  • Childcare

  • Aged care

  • Government

  • Amusement parks and zoos

  • Security services

  • Dating agencies

  • Bookkeeping and accounting

  • Legal services

  • Advertising

Important information about Upcoming

Always check your actual bill from your providers for exact payment amounts and due dates to make your payments on time.

  • A prediction in Upcoming does not mean money will be automatically drawn from your account. It’s only a prediction based on historical payments.

  • Upcoming may not display the same amounts and dates due that appear on your actual bill.

  • Predicted payments may not actually be a regular bill or subscription payment.

  • Upcoming can’t predict every possible bill or subscription payment you need to pay.

  • Upcoming will stop displaying a predicted bill if the bill isn’t paid as expected and after the due date has passed.

How to use Upcoming

NAB App

Instructions for mobile devices

  1. Log into the NAB app on your mobile device.

  2. From the Accounts menu, scroll to the Upcoming section on your screen to view details of the next three predicted bills.

  3. Tap View all to see predicted bills due in the next 30 days.

  4. The View all screen includes a total amount of predicted bills during the next 30 days.

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Download the app today for a more convenient banking experience.

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