Create a NAB Portal Pay profile

  1. Register for a NAB Portal Pay profile, opens in new window.
  2. You will be asked to acknowledge NAB’s privacy notification – this outlines how NAB can use your data.
  3. Enter your email address, which will be used as your username for logging into NAB Portal Pay, and the Payer Reference Number (PRN) provided to you by your payee (such as a real estate agent).
  4. Verify your email address with the verification code that will be sent to your email.
  5. Create your profile by entering your name and phone number.
  6. Confirm you have read and agree to the terms and conditions (PDF, 88KB), opens in new window.
  7. Verify your phone number with the verification code that will be sent to you via SMS.
  8. Set your password, ensuring you follow the minimum password requirements.

Your registration will then be complete and your profile will be created. You’ll then be directed to login, where you’ll be able to make your first payment to your payee.

Related guides

See some of our other guides to help you get the most out of NAB Portal Pay.

Get in touch

Contact NAB Portal Pay

If you need support, reach out to us and provide your name, registered email address, real estate agency and Payer Reference Number (if known).

Important information

NAB Portal Pay Terms and Conditions – Payers
Use of the Tenant Portal is subject to the NAB Portal Pay Terms and Conditions – Payers (PDF, 88KB), opens in new window effective 1 May 2024.