Cheque use in Australia is declining
The way we pay is changing as more and more of us turn to digital banking.
Cheque use across Australia has been declining between 22% and 25% annually during 2019 to 2022 . Meanwhile, more businesses across Australia are no longer using cheques and countries such as New Zealand have stopped using them altogether.
While cheques are still accepted by some businesses and most banks in Australia, the trend suggests that now is a good time to get familiar with payment alternatives.
Government announcement
The Australian Government has announced its decision to phase out cheques in Australia by September 2029. There are no changes to how cheques are used at this time, and we’ll continue to be here for you.
We’re working through the government’s decision and will provide more information in the coming months. In the meantime, we offer a range of alternative payment methods.
Personal payments
Direct debit
- Set up regular, automatic payments from your account
- Pay bills on time, every time
Learn how to schedule and edit regular payments
BPAY®
- Pay bills or invoices using a BPAY biller code
- Save the biller details for future payments
Get tips on using BPAY
PayID®
- Send or receive payments using your mobile number or email address
- Simple and convenient
Card payments
- Make payment in person, online, or over the phone using your debit or credit card
- Added security with a PIN or CVV
Learn more about our NAB Debit Cards, opens in new window and NAB Credit Cards, opens in new window
Telephone banking
- Make transfer or payments
- Find account balances and transactions
Learn more about Telephone Banking , opens in new window
Business payments
BPAY
- Pay bills or invoices using a BPAY biller code
- Save the biller details for future payments
Get tips on using BPAY for your business.
PayID®
- Send payments using your mobile number, email address or ABN
- Simple and convenient
Find out how to transfer money using PayID
Compare our online banking platforms NAB Connect and Internet Banking
Card payments
- Make payment in person, online, or over the phone using your debit or credit card
- Added security with a PIN and CVV
Learn more about our NAB Business Visa Debit Card and NAB business credit cards
Receiving business payments
PayID® for business
- Receive payments using a mobile number, email address or ABN
- Fast, easy payments from your customers
Register your business for PayID
Easy Tap
- Zero set up costs
- No need for a terminal
Get your small business started with Easy Tap
EFTPOS
- Take secure payments instore and on the move
- Same day settlement
Get your business started with a NAB EFTPOS machine
Direct Debit
- Keep your cash flow going with automatic payments from your customers
- Reduce your business admin
Enquire about Direct Debits for your business
BPAY Biller
- Give your customers more options to pay
- Flexible payments for your customers
Set up your business with BPAY
Help and support
Guides and support services to help you manage banking with alternative payment methods to cheques.
More banking options
Ways to bank
Banking with us is easy. Bank online, in person or by using our smart ATMs and deposit machines. View all options for personal and business banking.
Digital payments
Find out about our secure and convenient digital payment methods, including digital wallets and wearables.
Telephone banking
Avoid the queue, learn how to bank using our telephone banking automated service.
Get in touch
Personal banking contacts
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Business banking contacts
Explore our business banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Give us feedback
Help us improve your banking experience. Give us your feedback or make a complaint.
Terms and Conditions
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PayID® is a registered trademark of NPP Australia Limited.
BPAY is registered to BPAY Pty Ltd ABN 69 079 137 518