What you need to register your business for PayID

  • You must own or have the authority to operate an eligible business account such as one of our popular business transaction accounts. 
  • Either your phone number, email address or ABN (Australian Business Number). 

Things to know about PayID for your business

  • Payments made with PayID are sent and received through the Fast Payments System, in real time 24/7, in most instances within seconds.
  • Give your business PayID to customers instead of your BSB and account number so it’s easier for them to pay. They know their payments are going to the right place because your business name appears when they enter your PayID.
  • Reduce the risk of fraud or payments going to the wrong account. With PayID, the name of the person or business is shown when paying.

Steps to create a PayID for your business

It’s easy to set up a PayID for your business in the NAB app and Internet Banking. Simply follow the steps below and once done you can start using it straight away.

To set up a PayID in NAB Connect, see Setting up and updating your PayID in NAB Connect.

NAB app

Instructions for mobile devices

  1. Log into the NAB app and tap More (if you’re using an Android phone, tap the Menu icon).

  2. Tap Settings.

  3. Tap Payments.

  4. In the list, tap View and create PayIDs and tap Continue.

  5. Tap Account and select the account you want to create a PayID for.

  6. Tap PayID and select a PayID type from the list.

  7. Enter the correct details for your PayID.

  8. Under PayID Name, select a PayID name from the list to help people identify who they’re paying.

  9. Review all details and tap Create PayID.

  10. If asked, enter the verification code sent to your mobile device.

  11. Your PayID has been successfully created.

NAB Internet Banking

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Profile & Settings in the menu. Select ‘PayID Settings’ from the drop-down menu.

  3. Select Create PayID.

  4. Read and accept the PayID Terms of Use.

  5. Tick the check box.

  6. Select Next.

  7. Select an eligible account to create a PayID for.

  8. Choose the type of PayID (email address, mobile number or ABN).

  9. Enter the correct details for selected PayID type.

  10. To confirm the PayID is available, select Check availability.

  11. Select your PayID name from the options available to help people identify who they’re paying.

  12. Select Next.

  13. Enter the security code sent to your mobile device or email and select Submit.

  14. Your PayID has been successfully created.

Additional information about updating PayIDs

Once you’ve created your PayID you’ll be able to update it through NAB Internet Banking (updating your PayID is not currently available via the NAB app).

You’ll be able to:

  • Move your PayID between financial institutions by updating the status to ‘Transfer’.
  • Update the PayID name that identifies your PayID from a list of approved options.
  • Change the account your PayID is linked to.
  • Lock a PayID, so no payments can be received to the PayID.
  • Unlock a PayID that has previously been locked.
  • Close a PayID. A closed PayID can be linked to another account - within NAB or another financial institution. While closed, the PayID will not receive funds.

Steps to modify PayIDs

Instructions for web browsers

  1. Log into NAB Internet Banking with your 8 to 10-digit NAB ID and password.

  2. Select Profile & Settings in the menu. Select ‘PayID Settings’ from the drop-down menu.

  3. Select Update.

  4. Update status to lock, close or transfer the PayID to another account.

Don’t have the NAB app?

Download the app today for a more convenient banking experience.

Other recommended guides

Need help to complete another task? Explore other help guides you might be interested in.

Contact us for all NAB Internet Banking queries

Speak to a specialist about general business account enquiries and for internet banking support.

Call us from the NAB app

Call us securely from the NAB app to skip the identification process and get connected with who you need.

  1. Log into the NAB app.
  2. Tap the Search icon.
  3. Search for ‘call’.
  4. Tap Contact us.

Learn more about calling from the NAB app

Call us

Monday to Friday, 8:00am to 7:00pm (AEST/AEDT)
Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT)

Within Australia: 13 10 12

Overseas: +61 3 8641 9083

NAB Internet Banking and NAB app

PayID is a registered trademark of NPP Australia Limited.

These products are issued by National Australia Bank Limited.

NAB recommends you consider the  NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.