Follow these simple steps

Use our simple NAB Hive help guide to view transaction details and search for transactions by date.

  • 1

    Step 1

    Go to NAB Hive and select Login to NAB Hive.

  • 2

    Step 2

    Select Log in with NAB Connect or Log in with Internet Banking.

  • 3

    Step 3

    Enter your user ID and password. To reset your password, select Forgot your password?

  • 4

    Step 4

    Select Payments, then choose ‘Transactions’ from the drop-down menu.

  • 5

    Step 5

    Select the arrow next to a transaction to see more details.

  • 6

    Step 6

    You’ll see the details of the transaction. 

  • 7

    Step 7

    To search by date, store or other filters, select one of the filter options.

  • 8

    Step 8

    Select ‘Download’ to download your transactions.

  • Complete

    Choose PDF or CSV and select Download.

Help and support for merchants

Explore EFTPOS machine troubleshooting guides and find information about merchant services including chargebacks and surcharging.

Contact us

Call us

Call the NAB Hive support team Monday to Friday, 8:00am to 6:00pm (AEST/AEDT).

1300 755 287

Disclaimers

NAB Hive is currently only available to selected merchants. We’ll give additional merchants access to NAB Hive gradually. If you’re a NAB merchant, we’ll notify you when your business is ready to use NAB Hive.